Shipping policy

SHIPPING POLICY

Last updated: October 7, 2026

Considered objects, carefully delivered.

The Studio Collection by François Dagomet currently delivers to the contiguous United States and Washington, DC. Shipping to Alaska, Hawaii, U.S. territories, military addresses, and international destinations is not available at this time.

SHIPPING CHARGES

Standard tracked shipping is $8.95 per order to eligible destinations.

Shipping charges and applicable sales tax are displayed at checkout before payment. Complimentary shipping and express delivery are not currently offered.

ORDER PROCESSING

In-stock orders are prepared for dispatch within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays are processed on the next business day.

Items marked “Coming Soon” or unavailable cannot be ordered unless a separate preorder offer clearly states its dispatch timeframe.

DELIVERY ESTIMATES

Standard delivery is estimated at 3–7 business days after dispatch.

Carrier transit estimates are not guaranteed delivery dates. Weather, holidays, and carrier disruptions may affect transit times.

TRACKING

We email tracking information once your order has been dispatched. Please allow time for the carrier’s first scan to appear.

DELAYS AND CANCELLATIONS

If we cannot dispatch within the timeframe promised when you ordered, we will contact you with a revised dispatch date and offer the choice of agreeing to the delay or cancelling the unshipped items for a prompt refund.

Where consent to a delay is required and is not received, we will refund the unshipped items as required by applicable law.

DELIVERY ADDRESSES

Please provide a complete and accurate delivery address.

Contact us immediately if an address needs correcting. Changes cannot be guaranteed once an order has been dispatched.

If an order requires reshipping because the address supplied was incorrect or incomplete, any additional charge will be explained and agreed with you first.

MISSING, DAMAGED, OR INCORRECT DELIVERIES

If your order appears lost or arrives damaged or incorrect, email us with your order number and, where possible, photographs of the item and packaging.

Please retain the packaging while we investigate. We will work with the carrier and arrange an appropriate replacement or refund. Your mandatory consumer rights remain unaffected.

CONTACT

The Studio Collection by François Dagomet
contact@francoisdagomet.com